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  • sad woman

    Having a hard time meeting your basic needs?

    We can point you in the right direction.

    Learn more

  • woman in call center

    Providing 24/7 help

    Free confidential community information, referrals and crisis line services

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    Whatever the question or problem, help is waiting

    We can help you find an answer

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    Help is now just a text away

    Text your ZIP code to 898211

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    Coronavirus (COVID-19)

    Contact a health provider or medical line for COVID-19 symptoms
    Contact 211 for information on services and programs
    Call ahead to agencies to check if available

Great Rivers 2-1-1

Great Rivers 2-1-1 offers free, confidential community information and referrals 24 hours/day. Dial 2-1-1 or (800) 362-8255 to talk to an information and referral specialist.

We also offer a Crisis Hotline 24/7. Dial 2-1-1 or (800) 362-8255 to talk to a crisis specialist.

We are here to help

COVID-19 (Coronavirus)

If you are experiencing COVID-19 symptoms, contact your health provider or a medical line. Do not present at a clinic or hospital without calling first. Contact 211 for assistance with resource information including basic needs services. Call ahead to agencies before going. Agencies – please let 211 know of changes in services. 

As the number of influenza cases climbs and with COVID-19 spreading, here's how you can help prevent the spread of respiratory diseases:

  • Wear a mask
  • Remember to practice social distancing
  • Avoid close contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Avoid touching your eyes, nose and mouth
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home when you are sick, except to receive medical care
  • Wash your hands often with soap and water
  • If you are feeling sick, call your primary care provider before going to the clinic

For additional COVID-19 information, visit the Centers for Disease Control website.

If your agency has a change in service delivery, please contact Great Rivers 2-1-1 Referral Database Coordinator:

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Alcohol/Drug Treatment Services

for Adults and Youth

Are you or a family member struggling with a mental health issue, such as depression or anxiety? Are you concerned that a loved one may be addicted to alcohol or drugs? We can help you find resources, such as support groups; alcoholism or drug abuse treatment facilities; counseling; and telephone hotlines. We are also here to offer a supportive ear if you just need someone to talk to. You can search for resources or call us anytime— we are here to listen.

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Crisis services

If you or a loved one is experiencing a crisis situation, Great Rivers 2-1-1 might be able to help. Our staff is trained in crisis intervention and can help connect you with needed resources. Call or chat with us if you are in immediate need of services for a domestic violence, sexual assault, mental health, or suicidal situation.

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Basic needs

Great Rivers 2-1-1 can help if you are experiencing hard times because of job loss, medical bills, an unexpected drop in income, or any other financial crisis. Start here to search for rent assistance, electricity disconnect notice assistance, food pantries, homeless shelters, gas money, clothing vouchers and job search assistance.

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Youth and family services

The Great Rivers 2-1-1 Database contains many resources relevant to youth and their families, including information related to child abuse; parenting questions; teenage pregnancy: children's mental health; and assistance meeting basic needs for your child, including food, clothing, diapers or healthcare. In addition, we have resources on recreational activities, childcare questions and school contact information.

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Senior citizens & adults with disabilities services

There are many resources available to Senior Citizens and people with disabilities which allow them to lead dignified lives and remain as independent as possible. Contact us or search to find resources for housing alternatives, home healthcare, respite care, Alzheimer's/dementia care, benefits assistance, elder abuse, senior citizen centers and recreational activities.

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Community resources

Great Rivers 2-1-1 is a one-stop shop to find information regarding community events, festivals, holiday meals, holiday programs and workshops. Our professional staff stays current on upcoming events in order to give the most accurate information possible. Call us for current event information or search.

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2-1-1 has caring telephone specialists who are ready to talk with you 24/7 about any situation or problem and help you find resources.

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